Unified Claim Interface (UCI)

Orchestrate Every Claim. Eliminate Blind Spots. Secure Every Settlement.

UCI is the insurer's command center for claims execution. We provide an orchestration layer that connects surveyors, workshops, and partners into a single governed interface.

The Real Insurance Challenge

Core Policy Administration

Claim Registration (FNOL)

Payment Engines

Claims Fragmentation

Where Claims Break Down:

  • Manual surveyor allocation delays
  • Ungoverned parts quality & pricing
  • Fragmented partner communications

The Solution: UCI

Insurer Control

Digital Orchestration

Automation

Single Truth

How UCI Solution Works

Layer 1

UCI — Insurer Control Layer

Central Orchestration

End-to-end claim lifecycle visibility and rules-based orchestration across all partner handoffs.

Layer 2

UniClaim Surveyor App

Field Execution

Standardized inspection workflows with real-time photo/video capture and automated surveyor allocation.

Layer 3-5

Workshops, Customers & Recovery

Ecosystem Integration

  • Workshop repair & approval orchestration
  • Policyholder visibility via RumPum app
  • Salvage & scrappage value recovery

What Insurers Achieve

01

Cost Leakages

Lower losses through governed execution.

02

Cycle Time

Faster settlements with real-time orchestration.

03

Accountability

Clear SLAs and measurable partner performance.

Precision in Claim Orchestration

Regain visibility, governance, and execution control across all partners.

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